Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using Senior Living Communities (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all visitors, families, individuals, and community operators who interact with the platform.
2. Description of Service
Senior Living Communities is a senior living matching and directory platform. We help families and individuals find senior living communities — including independent living, assisted living, memory care, skilled nursing, and active adult communities — by collecting their care preferences and connecting them with relevant communities in their area.
We provide:
- A searchable directory of senior living communities
- An AI-assisted matching quiz to identify suitable communities based on your needs
- Lead generation services connecting families with communities
- Educational content about senior living options and care types
- A business dashboard for community operators to manage their listings and leads
3. Lead Consent
By completing our matching quiz and submitting your contact information, you consent to be contacted by senior living communities you select, and optionally by other communities in your area that match your criteria. This contact may be by phone, email, or text message.
You may withdraw this consent at any time by contacting us at support@seniorslivingcommunities.com. Withdrawal of consent will remove your profile from the marketplace on a going-forward basis but will not retroactively un-share contact information already provided to communities.
Phone verification is required before your contact information is released to any community. By providing your phone number, you consent to receive a one-time verification text or call fromSenior Living Communities.
4. No Guarantee of Placement or Availability
Senior Living Communities does not guarantee that any community listed on our platform has availability, accepts your payment type, or is the right fit for your needs. Community information — including pricing, availability, care offerings, and licensing — is provided by the communities themselves and may not be current. We encourage you to independently verify all details before making any decisions.
We do not guarantee placement, residency, or acceptance at any community as a result of using this service.
5. Medical Disclaimer
Senior Living Communities is an informational and matching platform only. We do not provide medical advice, diagnosis, treatment recommendations, or clinical assessments. The care type suggestions generated by our matching quiz are based solely on your self-reported answers and should not be interpreted as professional medical or clinical guidance.
All decisions about care, medication, housing, and clinical needs should be made in consultation with qualified healthcare professionals, including physicians, social workers, and licensed care coordinators.Senior Living Communities is not liable for any care decisions made based on information found on this platform.
6. How We Earn Revenue (Matching Methodology)
This service is free to families and individuals. We generate revenue by charging senior living communities a flat fee when they purchase a verified lead — a phone-verified person who has consented to be contacted. We do not earn commissions based on move-ins, contracts signed, or residency length.
Communities are matched to families based on care-level fit, budget alignment, location, and community quality signals (such as ratings and reviews). We do not rank communities higher in results because they pay more for their listing or because they purchase more leads.
7. User Responsibilities
As a user of the Service, you agree to:
- Provide accurate and truthful information in the matching quiz and on any forms
- Use the service only for lawful purposes
- Not submit false or fraudulent information to manipulate match results
- Not engage in spam, abuse, or harassment of any kind toward community operators or staff
- Maintain the security of any account credentials if you create an account
8. Community Listing Standards
Communities listed on Senior Living Communities are responsible for the accuracy of their own information, including care types offered, pricing, availability, licensing status, and contact details. By listing on our platform, community operators represent that they:
- Hold all required state and local operating licenses
- Are in good standing with state regulatory authorities
- Will respond promptly and professionally to inquiries from matched families
- Will not misrepresent their community’s services, pricing, or capacity
- Will comply with all applicable fair housing and anti-discrimination laws
Senior Living Communities reserves the right to remove any listing that we believe violates these standards or that generates significant negative feedback from families.
9. Reviews and User Content
User-submitted reviews and ratings must be:
- Based on genuine firsthand experience
- Free from defamatory, false, or misleading statements
- Respectful and free from harassment or hate speech
- Compliant with applicable laws
We reserve the right to remove reviews that we determine violate these standards.
10. Limitation of Liability
Senior Living Communities is not liable for any direct, indirect, incidental, special, or consequential damages resulting from: (a) the use or inability to use the Service; (b) any care or placement decisions made based on information found on this platform; (c) the actions or omissions of any community listed on our platform; or (d) any unauthorized access to your data resulting from a security breach beyond our reasonable control.
11. Termination
We reserve the right to terminate or suspend access to the Service at any time, without prior notice, for conduct that violates these Terms or that we determine is harmful to other users, communities, or the integrity of the platform.
12. Changes to Terms
We may modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
13. Contact
For questions about these Terms, please contact us: